Cardcaptor Sakura manga anime series follows the adventures of a magical girl called Sakura Kinomoto, a ten-year-old student who stumbled upon a special book that contained a set of cards. After opening the book, all the cards within it were released, and when the cards are set free they become a big threat to the world, from this moment, it was up to Sakura to recapture all the cards back to prevent a world catastrophe!
We try our best to provide you the most reliable, affordable way of shipping service. But sometimes international
delivery highly depended on the local customs and post service. If you do not receive your item on time, please contact us immediately for further assistance.
In order to ensure you receive your packet without tax upon import, we will declare it as a “Gift” or “Sample” with a lower value but it is not the real total price you paid. Sometime you still need to pay import tax or fee in some countries with different tariff rules. Any import charges or fees are on buyer’s account.
We ship worldwide and the items will be sent within 4 business days after the order is verified usually.
International Buyers – Please Note:
- Import duties, taxes and charges are not included in the item price or shipping. These charges are the buyer responsibility.
- Please check with your country customs office to determine what these additional cost will be prior to bidding/buying.
Orders are usually processed and posted within 3 business days, and usually will be sent out in 2-4days. But sometime some items will be out of stock. We are really sorry If an item you have ordered is out of stock..we will contacted you before the order is packed, we will try to giving you the option to choose a replacement item, receive a refund, or have item placed on back-order.
Here at ours store we take the issue of privacy very seriously. We will not disclose your personal information to any third party, unless we have your written consent or are legally bound.
AFTER SERVICE & FEEDBACK:
- Positive feedback will be left for you after successful transaction.
- Once the items arrive at your side in good condition and you are happy with the purchases , please leave a positive feedback and good detailed seller ratings for us. the positives would be highly appreciated.
- Please do not leave any negative or neutra feedback before contact us. we will try our bess to resolve any problem you have.
- If you have any questions regarding the products, please feel free to contact me at,we will respond within 24 hours and happy to be your service. 100 % Satisfaction Guaranteed .Thank you.
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-20 Business days
||10-20 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time(45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve receive you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of CrushAnime (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of crushanime.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.